Privacy Policy for 77bcd
Your privacy matters to us. This Privacy Policy explains exactly what personal data 77bcd collects when you use our platform, how that data is used, who we may share it with, and the rights you hold over your own information.
How 77bcd Protects Your Privacy
We built our data practices around four core principles: collect only what is necessary, use data only for stated purposes, keep it secure, and give you meaningful control over it at every stage.
End-to-End Encryption
All data transmitted between your browser and the 77bcd platform is protected by TLS/SSL encryption. Account credentials, payment details, and personal information are never transmitted in plain text.
Purpose Limitation
We collect personal data only for specific, explicitly stated purposes. We do not repurpose your data for uses that were not disclosed at the time of collection, and we do not sell personal data to third-party advertisers.
Minimal Data Collection
We limit data collection to what is strictly necessary for operating a safe, compliant gaming platform. If a piece of information is not needed to deliver our service or meet a legal obligation, we do not collect it.
Transparency
This Privacy Policy is written in plain English and describes our data practices in clear, accessible language. We publish the full policy on our website and notify registered players by email whenever material changes are made.
Access and Control
You have the right to request a copy of the personal data we hold about you, to correct inaccurate data, and in certain circumstances to request deletion of your data. We respond to all such requests within 30 days.
Third-Party Due Diligence
Any third-party service provider that processes data on our behalf — including payment processors and KYC verification providers — is subject to contractual data protection obligations that are no less stringent than our own internal standards.
Data We Collect
When you interact with the 77bcd platform — whether by browsing, registering, depositing, playing, or contacting support — we may collect personal data across several categories. The specific data collected depends on the nature of your interaction with us.
Registration and Account Data
When you create a 77bcd account, we collect the information you provide directly during the registration process, including your full legal name, date of birth, residential address, email address, phone number, and chosen username. This information forms the core of your account profile and is required to provide you with access to the platform.
Identity Verification (KYC) Data
As part of our Know Your Customer obligations, we may request and retain copies of identity documents such as your National Identity Card (NID), passport, or driving licence. We may also request proof of address documents such as utility bills or bank statements, and proof of ownership of your registered payment method. These documents are processed solely for the purposes of age verification, identity confirmation, and anti-money-laundering compliance.
Financial and Transaction Data
We record all financial transactions conducted through your 77bcd account, including deposit amounts, withdrawal requests, bonus credits, wager amounts, and win/loss records. We do not store full payment instrument credentials — for mobile money transactions via bKash, Nagad, Rocket, and Upay, we retain only the mobile number and transaction reference associated with each payment.
Technical and Device Data
When you access the 77bcd platform, our servers automatically log certain technical information, including your IP address, browser type and version, operating system, device type, screen resolution, time zone, and the pages you visit on our site. This data is used for security monitoring, fraud detection, and platform performance analysis.
Behavioural and Gaming Data
We collect data about your activity on the platform including games played, bet amounts, session duration, login and logout times, and any responsible gaming tools you have activated. This data is used to personalise your experience, detect unusual account activity, and fulfil our responsible gaming obligations.
Communications Data
If you contact our support team by email or live chat, we retain a record of that correspondence including the content of messages and any files shared. This allows us to track the resolution of support queries and maintain a service history for your account.
How We Use Your Data
77bcd uses the personal data it collects for the following specific purposes. We do not use your data for any purpose that is incompatible with the purposes described below.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration data, email, username | Contract performance |
| Age and identity verification (KYC) | NID, passport, proof of address | Legal obligation |
| Processing deposits and withdrawals | Transaction data, payment method details | Contract performance |
| Fraud and money-laundering prevention | Transaction data, IP address, device data | Legal obligation / Legitimate interest |
| Responsible gaming monitoring | Gaming behaviour data, session data | Legal obligation / Legitimate interest |
| Customer support | Communications data, account data | Contract performance |
| Platform security and abuse prevention | IP address, device data, behavioural data | Legitimate interest |
| Promotional communications (opted-in players) | Email, name, gaming preferences | Consent |
| Platform analytics and improvement | Anonymised behavioural and technical data | Legitimate interest |
Where we rely on consent as the legal basis for processing — specifically for sending promotional emails and newsletters — you may withdraw that consent at any time by clicking the unsubscribe link in any marketing email or by contacting our support team at [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Legal Basis for Processing
77bcd processes personal data under the following legal bases, depending on the nature of the processing activity:
Contract Performance
The majority of data processing on 77bcd is necessary for the performance of the contract between 77bcd and the player — namely, the provision of online casino and sports betting services. Without processing registration data, transaction data, and account activity data, we cannot deliver the services you have signed up to receive.
Legal Obligation
Certain processing activities are required to comply with legal obligations applicable to 77bcd as an online gaming operator. These include Know Your Customer (KYC) identity verification, anti-money-laundering (AML) monitoring, age verification, and the retention of financial records for regulatory audit purposes.
Legitimate Interest
We process some categories of data on the basis of our legitimate interests as a business, provided that those interests are not overridden by your rights and freedoms. This includes processing for platform security, fraud detection, responsible gaming monitoring, internal analytics, and general platform improvement. We conduct a balancing assessment before relying on this basis to ensure that our interests do not disproportionately impact your privacy.
Consent
Where we send you promotional communications by email, we do so only on the basis of your explicit opt-in consent, provided during registration or subsequently through your account settings. You may withdraw this consent at any time without affecting the operation of your account or your ability to access the platform.
Data Sharing and Disclosure
77bcd does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data only in the specific circumstances described below, and only to the minimum extent necessary for the stated purpose.
Payment Processing Partners
To process your deposits and withdrawals, we share transaction data with our payment processing partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and Islami Bank. Each of these partners operates under its own privacy and data security framework. The data shared is limited to what is required to execute the specific transaction.
Identity Verification Providers
We use third-party KYC and identity verification service providers to assist in verifying the identity documents submitted by players. These providers act as data processors on our behalf and are contractually prohibited from using your data for any purpose other than the verification service they provide to 77bcd.
Game Technology Providers
Game providers such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi may receive session-level data necessary to deliver their games within the 77bcd platform. This typically includes a session token and anonymised player identifier. Full personal identity data is not shared with game providers.
Legal and Regulatory Disclosure
We may disclose personal data to regulatory authorities, law enforcement agencies, or financial intelligence units where we are legally required to do so, or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other criminal activity. We will notify affected players of such disclosures where we are legally permitted to do so.
Business Transfers
In the event that 77bcd undergoes a merger, acquisition, or sale of assets, personal data held by the platform may be transferred to the acquiring entity. In such circumstances, we will notify registered players by email prior to any transfer taking place and will ensure that the acquiring entity is bound by data protection obligations no less stringent than those described in this Privacy Policy.
Cookies and Tracking Technologies
77bcd uses cookies and similar tracking technologies to operate the platform, maintain session security, and gather anonymised analytics data that helps us improve the user experience. The following table describes the categories of cookies we use.
| Cookie Type | Purpose | Duration | Can be disabled? |
|---|---|---|---|
| Essential / Session | Maintain your login session, preserve basket/game state, prevent cross-site request forgery | Session (expires on logout) | No — required for platform function |
| Security | Detect unusual login patterns, flag potential account takeover attempts | 30 days | No — required for account security |
| Analytics | Anonymised page view tracking, session length measurement, feature usage reporting | 12 months | Yes — via account preferences |
| Preference | Remember your platform preferences such as language and display settings | 12 months | Yes — deleting clears your preferences |
You can manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling essential or security cookies will impair or entirely prevent your ability to use the 77bcd platform. Disabling analytics or preference cookies will not prevent you from accessing the platform but may affect the quality of your experience.
We do not use cookies to serve third-party advertising or to track your browsing activity on other websites. Our analytics cookies collect only anonymised, aggregated data that cannot be used to identify you personally.
Data Retention
77bcd retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply to the main categories of personal data we hold.
Active Account Data
Personal data associated with an active 77bcd account — including registration details, KYC documents, transaction history, and gaming records — is retained for the duration of your account relationship with 77bcd, plus a period of five years after account closure. This extended retention period reflects our obligations under financial record-keeping and anti-money-laundering regulations.
KYC and Identity Documents
Copies of identity documents submitted for KYC verification are retained for five years from the date of the last transaction on your account, in accordance with standard financial compliance requirements. After this period, document copies are securely deleted from our systems.
Support Communications
Records of customer support interactions — including email threads and live chat transcripts — are retained for two years from the date of the interaction. After this period, communications are anonymised or deleted, unless the content is relevant to an ongoing investigation or dispute.
Analytics Data
Anonymised analytics data — from which no individual player can be identified — may be retained indefinitely for the purpose of long-term platform performance analysis and product development.
Deletion Requests
Where you exercise your right to erasure (see Section 7), we will delete personal data that is not subject to an overriding legal retention obligation within 30 days of receiving your verified request. Data subject to a legal retention obligation will be retained for the minimum period required by that obligation and deleted promptly thereafter.
Your Privacy Rights
As a data subject whose personal information is processed by 77bcd, you hold the following rights. You may exercise any of these rights by contacting our support team at [email protected]. We will respond to all verified requests within 30 calendar days.
Right of Access
Request a copy of all personal data 77bcd holds about you, along with information about how and why it is being processed.
Right to Rectification
Request correction of any inaccurate or incomplete personal data held in your account. You may update basic details directly through your account settings.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Right to Restriction
Request that we restrict the processing of your data while a dispute regarding accuracy or lawfulness is being resolved.
Right to Portability
Request your personal data in a structured, machine-readable format so that you can transfer it to another service provider where technically feasible.
Right to Object
Object to processing of your personal data where we rely on legitimate interest as the legal basis, including profiling for responsible gaming purposes.
Withdraw Marketing Consent
Withdraw consent to receive promotional emails at any time via the unsubscribe link in any marketing communication or by contacting support.
Right to Complain
Lodge a complaint with the relevant data protection authority if you believe your personal data has been processed unlawfully. Contact our support team first so we can attempt to resolve your concern directly.
Data Security Measures
77bcd implements a layered approach to data security, combining technical, organisational, and procedural controls to protect personal data against unauthorised access, disclosure, alteration, or destruction.
Technical Controls
- TLS/SSL encryption: All data transmitted between your device and our servers is encrypted using industry-standard TLS protocols. We do not support deprecated SSL versions.
- Data encryption at rest: Sensitive personal data stored in our databases — including identity document references and payment details — is encrypted at rest using AES-256 encryption.
- Access controls: Access to personal data within 77bcd's internal systems is restricted on a strict need-to-know basis. Staff members are granted the minimum level of access necessary to perform their role.
- Intrusion detection: Our platform is monitored continuously for signs of unauthorised access, suspicious login patterns, and data exfiltration attempts.
- Two-factor authentication: We strongly recommend enabling two-factor authentication on your 77bcd account. This adds a second layer of protection against unauthorised login.
Organisational Controls
- All 77bcd staff and contractors who handle personal data are subject to confidentiality obligations and receive regular data protection training.
- Third-party service providers who process data on our behalf are subject to data processing agreements that mandate equivalent security standards.
- We conduct periodic internal reviews of our data handling practices and security posture.
Data Breach Response
In the event of a personal data breach that poses a risk to affected players, 77bcd will notify impacted players by email at the earliest practicable opportunity. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the steps we are taking to address it. We will also notify any relevant regulatory authority as required by applicable law.
Contact and Data Enquiries
If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights, or have concerns about the way your personal data is being handled by 77bcd, please contact our support team using the details below.
How to Reach Us
Our data enquiries team can be reached via email at [email protected]. Please include "Privacy Request" in the subject line so that your message is routed to the appropriate team. We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 calendar days.
For general support queries unrelated to data protection, our full customer support team is available 24 hours a day, seven days a week via live chat on the platform, with an average response time of under two minutes.
Updates to This Privacy Policy
77bcd reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, we will notify registered players by email to the address on file and will update the "Last updated" date shown at the top of this page. Continued use of the platform following notification of an update constitutes acceptance of the revised Privacy Policy.
The most current version of this Privacy Policy will always be accessible at 77bcd.com/privacy-policy. We recommend reviewing this page periodically to stay informed of how 77bcd handles your personal data.
Questions About Your Data or Account?
Our English-language support team is available around the clock to answer any questions about your personal data, account security, or privacy rights. You can also explore our FAQ for quick answers, review our Responsible Gaming page, or head to the casino to start playing. 18+